We inform you that by the means of a simpler purchasing process and to fulfill the contract later on the following basis data will be saved using cookies: transaction number, time and date of access/ordering, language the interface is shown in, IP address.

In the course of the ordering process we will furthermore ask you for the following information: delivery address (salutation, title (prefix), first name, last name, title (suffix), company name, VAT number, section of the company, street, house number, zip code, city, country, phone number, email address), billing address (salutation, title (prefix), first name, last name, title (suffix), company name, VAT number, section of the company, street, house number, zip code, city, country, phone number, email address), information about the chosen products (number and categories of entry tickets, number of seating tickets and tables, number of ordered Redoute-meals including possible concessions, ball affected, reservation, processing and delivery fees, additional fees (including description), total sum), identification numbers (reservation number, invoice number and type (e.g. cancellation invoice), wirecard identification number) as well as information about the ordering, chosen delivery method, state of the ordering (e.g. processed, cards printed, sent to customer, finished, ready for pickup), information whether a separate billing address has been given, payment provider, payment status. For tickets of the “Couleurkarten” category we will also store the following (separately questioned) information for each card ordered: first name, last name, fraternital name, name of fraternity, name of fraternity association, information whether the ticket has been validated.

We will also store a data protocol recording all changes in the dataset including date, time and initiator, in order to document the formation of the contract.

Our technical partner for running and maintaining our online shop is JART IT-Dienstleistungs und Handels GmbH, Graf Starhemberggasse 4,31, 1040 Vienna, Austria. JART uses your data only for the purposes we intend to. As an Austrian based company JART is required to follow the standards and regulations of the EU general data protection regulation and Austrian data protection laws. Further information can be found here: https://www.jart.at/datenschutz. A data processing agreement has been signed and can be presented upon request.

All payments (including transfer of the necessary data to banking institutes and payment providers) are handled by our payment provider Wirecard Central Eastern Europe GmbH, Reininghausstraße 13a, 8020 Graz, Austria durchgeführt. In the case of payment via this provider will also ask for the name of the card holder, card number, expiry time and card validation code. If you pay using another method, you will be forward by our primary payment provider to a third-party payment provider (Paypal, Sofort, EPS) who will request from you the data that is necessary to process your payment (banking details, login credentials). Payment data will not be transferred to Rudolfina-Redoute and is at no point accessable by Rudolfina-Redoute. Rudolfina-Redoute receives from our payment provider Wirecard Central Eastern Europe only the information that the payment was processed correctly.

To fulfill our tax duties, we will pass the relevant data on to our tax consultant.

Your data is necessary to fulfill the contract and if applicable contingent contracts or demands associated with it. Without these data we cannot make a contract with you.

After cancellation of the purchasing process we will store all data entered up to this point, in particular the earlier mentioned basis data, in order to improve our offers and the usability of the purchasing system until one week after the second Redoute following your request.

In the case of a business contact with Rudolfina-Redoute all data about the contractual relationship will be stored until the end of the safekeeping period according to Austrian tax laws (7 years).

The processing of data occurs on the legal basis of § 96 Sect 3 TKG as well as Art 6 Sect 1 lit a (consent) and/or b (necessary for the performance of a contract) and/or f (legitimate interest) GDPR. Our legitimate interest in regard to the GDPR is the improvement of our offerings and our ordering system.